Grundfos Remote Management

In the Netherlands many municipalities have found they could get better value for their money using Grundfos' Gismo telemetrics system - the predecessor to Grundfos Remote Management. The new system improves and extends on the capabilities of Gismo.

With pumping installations spread all over the countryside, onsite inspection is poor use of time. With this telemetrics system, monitoring and control tasks can be performed from a PC anywhere anytime.

The second challenge is a pressing need to renovate networks of sewers and water mains. Decision-makers can use the performance data collected from the many pumping installations to prioritise and plan both day-to-day maintenance tasks and larger renovation projects. This makes Grundfos Remote Management a very powerful tool for making public water and wastewater systems more cost-effective.

Grundfos Remote Management has been fully developed within Grundfos. This reduces interface issues and also means that each component is developed with pump installations in mind. A municipal utility company gets a system that is set up specifically for monitoring pump installations in sewer and water mains.

Grundfos hosts and services the system on its own corporate hosting centre, which saves customers the cost of hosting, servicing and maintaining both software and hardware. System managers only need Internet access, a standard browser and a password to monitor and manage their pump installations.

The first impression users get is the overview of all pump installations in their system. Users can upload an aerial photo or map, and drag-and-drop installations to their actual location. The start-up screen then shows if there is a problem, what the problem is and the location of the affected installation.

Managers can plan on-call schedules months in advance. The schedule determines who is to receive alarms at any given time of the day or night all year round. From a PC anywhere the recipient can log on to the system and determine the course of action to be taken. If for example a motor protection unit has been activated, the pump can be restarted online.

Changes in pump performance can be tracked using trend graphs automatically generated by the system. This can give an indication of wear or damage in the installation. Service and maintenance can be planned based on the actual condition of the installation components rather than "time since last service".