Siemens Expands Services Business in Southeast Asia

This is the second major expansion of the company's global services organisation in the last two years. In November 2008, the company established a mobile water treatment hub in the Middle East.

As part of the Southeast Asia regional expansion, service branches have been located in Thailand, Malaysia, Singapore, The Philippines, and India. The headquarters' branch is located in the Tuas District of Singapore. The branch is near one of Singapore's bridge connections to Malaysia, ensuring Siemens service technicians are close to the regional customer base. The company will expand its service line offering for aftermarket services and parts, including ion exchange resin, membranes, and spare parts for water treatment systems. Trained and certified water technicians ensure that water treatment systems are providing the water quality and quantity required.

In addition, the company has established its mobile water treatment solutions in the region. The mobile units are self-contained treatment plants housed in international-standard ISO containers. All of the necessary interconnecting piping, power distribution, and instrumentation are complete within the container, including PLC controls for fully automatic operations. Chemical feed systems are integrated in the container, when required. This configuration allows Siemens to adapt fully-integrated treatment systems into transportable containers built to withstand rigorous use and transportation. Once on site, a single-point connection for water inlet and outlet and a single-point connection for the power supply are all that is required.

Siemens service technicians install and start up the mobile units. Mobile water treatment solutions are often used to assist industrial customers during plant start up and maintenance outages, when the plant's water treatment system is unavailable or cannot meet the water production requirements. There are a wide range of mobile water treatment solutions available including filtration, sodium softening, reverse osmosis and high purity water production using ion exchange and continuous deionisation.

In March 2008, the company acquired the former Chemitreat Group, which added strategic water treatment technologies and services in the region with locations in Malaysia, Thailand, Philippines and China.